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Sales Administrator

Mulberry Recruitment
Posted a day ago, valid for 4 hours
Location

Farnborough, Hampshire GU14 8HJ

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client, a leading FMCG food-related company based in Camberley, is seeking a sales administrator to join their team.
  • The position requires excellent communication skills, attention to detail, and prior experience in a similar role, with a minimum of 2 years of relevant experience.
  • The salary for this role is competitive and commensurate with experience, offering good career prospects and additional benefits.
  • Key responsibilities include end-to-end sales order processing, customer communication, and coordinating with various departments to ensure timely order fulfillment.
  • The ideal candidate will possess strong organizational skills, proficiency in MS Office Suite, and the ability to work both independently and collaboratively.

My client who are based in Camberley are seeking a sales administrator to join their team. My client are a leading FMCG food related company who can offer good career prospects and other benefits. To apply for this position you will need excellent communication skills, attention to detail and experience within a similar role.

Duties

Communication with customer by email, apps and phone.

End to end Sales Order Processing.

Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate wit various departments, such as our Imports team, to ensure timely order fulfillment.

Point of contact for the Sales Team out in the field.

Answer customer calls, enquiries, complaints in a timely manner.

Lodging orders in Sage 200 - amending accurately as required.

Timely track and tracing to ensure rapid dispatch.

Liaising with Dispatch, Couriers, freight forwarders, clearing agents and haulage companies.

Investigation of credit requests, raising of credit and collection notes with set KPI timescales.

Build and maintain strong relationships with customers by providing exceptional customer service.

Follow up with customers to ensure satisfaction and identify opportunities upselling or cross-selling.

Key Skills

Excellent organisational and time management skills.

Strong attention to detail and accuracy.

Effective communication and interpersonal skills.

Proficiency in MS Office Suite, particularly Excel/ Sage.

Ability too work independently and collaboratively in a team.

Strong problem-solving abilities.

Ability to prioritise tasks and work under pressure.

Knowledge of CRM software and sales tools is a plus.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.