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- Assist in the management of the change process, gathering and formalising business change requirements, and supporting the management of these changes.
- Oversee and act as an escalation point for issues/incidents, working closely with internal centre of excellence teams and third-party support partners.
- Undertake configuration changes across the SuccessFactors module suite based on our clients SuccessFactors support model, coordinating testing activities and managing them through the change control process.
- Provide end-user support and coaching to ensure adoption, along with training and support for key stakeholders.
- Support routine system activities including role-based permissions, system monitoring, verifying the integrity and availability of the system, data imports, and reporting.
Job Requirements:
- Strong knowledge of SuccessFactors and the broader SAP product and systems landscape, supporting multiple modules.
- Extensive experience in supporting HRIS solutions with a broad understanding of end-to-end HR processes.
- In-depth knowledge and understanding of development and change management lifecycles.
- The ability to problem-solve and see the wider picture, enabling the identification of root causes and recommending corrective and preventative actions.
- Proven experience working effectively with internal and external customers.
- Completion of SAP SuccessFactors courses/qualifications or equivalent experience.
- Must hold and maintain relevant security clearances.
Benefits:
- Competitive salary
- Opportunity to work on impactful projects within the Defence and Security industry
- Professional development and training opportunities
- Hybrid/Flexible working arrangements
- Supportive and collaborative work environment
If you are an experienced Senior Systems Engineer with expertise in SAP and SuccessFactors, we invite you to apply now to join our client's dynamic team in the Defence and Security sector.
