- Manage potential clients through various channels.
- Qualify leads via phone calls, emails, and CRM systems.
- Collaborate with sales for effective lead generation.
- Provide exceptional customer service.
- Advise on and arrange regulated and non-regulated mortgage contracts.
- Being driven and self-motivated.
- Good telephone manner, strong relationship building and customer service skills.
- Ability to use your own initiative and problem solve quickly and efficiently.
- Outstanding communication skills at all levels, both written and verbal.
- IT literate (MS Office, Excel and Outlook).
- Comprehensive training and development.
- Collaborative and supportive team environment.
- Clear career progression path.
- Perks at Work – Discounts on products and services inc electrical & Travel.
- Discounts on estate agency, mortgage, conveyancing and surveying services.
- Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
- Company Pension and Day 1 Life assurance for all colleagues.