- Email and query management
- Employee support
- Employee records and data management
- Absence/leave management
- HR systems expertise
- Recruitment and induction support
- Organisational chart maintenance
- Intranet management and content development
- HR initiatives and project support
- Payroll and employee benefits administration
- Training and development coordination
- Exit and offboarding administration
- Experience working with HR systems such as MyHR, with the ability to manage employee records, troubleshoot issues and generate reports.
- Familiarity with using organisational chart software to create, update, and maintain accurate and visually clear organisation structures.
- Proven ability to manage a busy HR inbox, triage queries, and provide timely responses or escalate as necessary.
- Knowledge and experience in documenting, updating, and maintaining accurate records of HR procedures, ensuring they are accessible and clear.
- Strong communication skills and experience providing HR support to employees via various channels, including phone, email, and Teams.
- Ability to maintain accurate, up-to-date records and data in HR systems, ensuring precise information is entered and managed.
- Knowledge of maintaining and managing HR documentation relating to employee life cycle events and ensuring compliance with GDPR.