- Provide technical support for customers and sales teams, including integrity testing data and product testing compatibility.
- Manage technical reports for product testing and customer validation studies.
- Oversee product quality documentation (e.g. Validation Guides, product certification) and product approvals.
- Ensure regulatory compliance, responding to internal/external audits and managing regulatory changes (e.g., FDA, EU).
- Collaborate with R&D on new product development, defining product specifications and identifying test sites.
- Work with marketing and sales to ensure effective product launches, including positioning, pricing, and training.
- Bachelor’s degree in a science or engineering discipline (Biological, Food, or Life Sciences preferred)
- Experience in product management and/or sales.
- Strong verbal and written communication skills.
- Excellent attention to detail and organisational skills.
- Experience in a process industry (e.g., pharma, food & beverage, fine chemicals).
- Experience with regulatory and compliance issues in highly regulated industries.