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Customer Service Administrator

Odin Careers Ltd
Posted 8 days ago, valid for 12 days
Location

Farnborough, Hampshire GU14 6SB, England

Salary

ÂŁ25,000 - ÂŁ27,500 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Client Account Executive is open for individuals with a background in customer service or sales, who are eager to transition into client services and account management.
  • Candidates should possess experience in customer service, sales, or account management, and demonstrate strong communication skills and organizational abilities.
  • The role involves supporting top-tier clients, managing onboarding and placements, and ensuring exceptional service delivery through effective collaboration with various teams.
  • The position offers a competitive salary along with performance bonuses, hybrid working options, and flexible hours, along with 23 days of holiday plus your birthday off.
  • This is an excellent opportunity for career progression in a dynamic and fast-paced environment.

Are you a people-first professional with a background in customer service or sales, ready to step into the world of client services and account management?

If you’re passionate about delivering excellent service and want to grow into a client-facing role that’s central to the organisation, this is the perfect career move.

Join a dynamic team as a Client Account Executive, where you’ll be supporting top-tier clients, helping streamline operations, and ensuring exceptional candidate and client experiences from start to finish.

What You’ll Be Doing

  • Act as the first point of contact for clients and candidates, providing timely, professional support via phone, email, and in person.
  • Build strong relationships with clients, assist with onboarding, placements, and contract renewals, and ensure smooth service delivery.
  • Schedule interviews, process candidate documentation, update records, and keep things moving behind the scenes.
  • Collaborate with recruiters, sales consultants, and operations teams to deliver an outstanding experience.
  • Use CRM systems to monitor communications, ensuring a seamless and personalised experience.

What You’ll Bring

  • Experience in customer service, sales, or account management
  • A confident communicator who builds rapport with ease
  • Organised, detail-oriented, and able to manage multiple tasks efficiently
  • A team player who thrives in fast-paced environments
  • Tech-savvy – comfortable with Office 365 and CRM systems
  • Passionate about delivering exceptional customer service and career development

Why This Role?

  • Career Progression
  • Competitive Salary + Performance Bonuses
  • Hybrid Working – Up to 3 days per week from home
  • Flexible Hours
  • 23 Days Holiday + Your Birthday Off!
  • Ongoing Training

Whether you’re in a client services, customer support or sales role, this is your opportunity to get closer to clients, develop your skills, and build a career in a fast paced and growing industry.

Apply now and make the transition today!

If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We appreciate your interest and encourage you to apply for future opportunities with us.

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