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Customer Account Manager-Construction
Location: Farnborough
Salary 30,000-45,000
Hours: Monday to Friday, 8:30-5:30
Fully Office Based
My client who are based in Farnborough and are within the construction industry are seeking a Customer Account Manager to join their exciting and vibrant team. You will be responsible for the end to end customer journey from deposit to completion, updating the customer throughout the process and be responsible for any queries that may arise.
Responsibilities:
Seeing the customer through the process of loft conversion to completion.
Answering calls and handing incoming enquiries.
Keping in frequent communication with design team,.
Assisting customers with obtaining signed party wall documents and making heating system arrangements.
Chasing up council planning applications frequently.
Arranging site set ups of projects.
Ordering materials/windows and assisting our lofts fitters day to day.
Keeping in regular contact with customers, tradesmen and building control.
Efficiently dealing with on site issues.
Keeping customers updated throughout the process of their loft conversion.
Preparing completion packs.
Assist with administrative tasks as needed and general office duties.
Skills Required:
Experience in a projects role
Excellent written and verbal communication skills.
Highly organised with attention to detail.
Works proactively and with initiative.
Ability to multitask.
Full UK driving licence.
Construction experience is desirable.
