Aftermarket Support Specialist

Aftermarket Support Specialist - Robotics & Automation / Nr Farnborough / Up to 57,000

Are you an expert in Robotics & Automation looking for your next challenge?

We're looking for an Aftermarket Support Specialist to ensure our service teams are fully prepared to support new automation products. You'll play a key role in gathering technical information, coordinating training, and working with suppliers to deliver a seamless aftermarket experience.

• Gather and improve technical info and documentation for new automation products.
• Coordinate spare part solutions and ensure all tools and manuals are ready.
• Act as the main point of contact for automation products, supporting internal teams, dealers, and suppliers.
• Manage service levels and warranties for suppliers, and support with warranty claims.
• Deliver training programs to dealers and internal teams on new products.
• Develop troubleshooting guidelines and ensure diagnostic tools are available.

• Degree in automotive engineering or related field.
• Strong understanding of robotics, automation, hydraulics, electrics, and diagnostic tools.
• Experience with aftermarket and service organizations.
• Ability to deliver technical training and create manuals.
• Organized, independent, and able to travel.
• Fluent in English (another European language like German is a bonus).

If you're ready to take on this exciting role and drive innovation in Robotics & Automation, we want to hear from you!

Application Process: We aim to respond to all applicants within 5 working days. If you don't receive a response within this period, please consider your application unsuccessful.
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Syntech Recruitment Limited: We act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.