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Junior Technical Consultant - Farnborough
30,000 - 37,000 PA
Unique opportunity has arisen to join a well established technical reseller. Excellent opportunity for an ambitious Support Engineer to take their next step up into a consulting focussed role with the opportunity to work with cutting edge cyber security and networking solutions.
As a Junior Technical Consultant, you'll be at the heart of our client's technical operations. You'll become a key player in showcasing, installing, and supporting a wide range of advanced technologies to clients and partners.
Key Responsibilities:
* Technical Expertise: Develop a deep understanding of the product portfolio, confidently communicating technical benefits to customers and partners.
* Installation & Support: Install and configure products in both pre-production and production environments, providing comprehensive post-installation support.
* Product Demonstrations: Conduct in-person and online demonstrations of cutting-edge products to potential clients and partners.
* Product Testing: Evaluate new security and networking technologies, offering detailed feedback to the executive team to guide decision-making.
* Network & Technology Support: Assist with managing the company's internal network and demo suites, ensuring optimal performance.
* Collaboration: Work closely with Sales and Marketing to deliver technical insights, and provide content for webinars and events.
* Travel: Be prepared to travel across the UK for client meetings, with occasional international travel for vendor training.
Requirements:
* Ideally, you'll have a background in technical support or a customer-facing technical role
* Experience in IT networking, cybersecurity, or pre/post-sales is beneficial
* Organised, detail-oriented, and efficient with a knack for problem-solving
* Strong communication skills are a must, as you'll interact with both technical and non-technical stakeholders.
* Familiarity with cybersecurity solutions or channel-based work is a plus but not a necessity
* Certifications such as Comptia N+, Security+ or CCNA is highly desirable
