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We have an exciting opportunity for a Customer Account Manager at an award-winning commercial company in Farnham. This dynamic role involves engaging with customers both over the phone and face-to-face in a friendly, fast-paced team environment. If you have a background in sales or retail and a drive to succeed, this could be the perfect fit.
Why Join?
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Career Growth: Our client offers sponsorship through professional qualifications, paving the way for excellent future career prospects within the business.
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Supportive Environment: Work as a key member of a vibrant team dedicated to achieving targets and supporting each other
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Competitive Salary: to £27,000 with regular opportunity for salary review as your experience grows
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Attractive Benefits: Enjoy increasing holiday entitlement, high street retailer discounts, and an Employee Assistance Programme
Responsibilities
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Customer Interaction: You will be trained to provide expert support to customers on products and services, building positive relationships
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Sales Opportunities: Identify and build on sales opportunities to upsell or cross-sell
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Product Knowledge: Develop comprehensive knowledge of offerings to handle customer queries effectively
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Team Collaboration: Work collaboratively with the internal team to achieve great personal and team results
Requirements
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Qualifications: A minimum of 5 GCSEs including English and Maths grades A*-C (or equivalent)
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Communication Skills: Friendly and persuasive communicator who excels at building relationships
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Organisational Skills: Strong attention to detail and personal organisation
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Career Passion: A genuine passion for building a successful professional career
Perks of the Job
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Professional Training: Full training provided, with sponsorship through professional exams
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Holiday Benefits: Holiday entitlement increases with service, up to 27 days
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Career Advancement: Excellent future career prospects as part of a large commercial company
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Retail Discounts: Access discounts from top high street retailers
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Employee Assistance: Comprehensive Employee Assistance Programme
If you think you’re suitable for this role, then please click 'APPLY’ now!
Recruitment Note
Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
