IT Assistant

Our client, an established company in the financial services sector, is seeking an IT Assistant to join their growing team. This full-time, permanent role offers hybrid and flexible working options, allowing you to balance office and remote work after successful completion of your probationary period.

IT Assistant - Benefits

• Hybrid working after successful completion of probation and flexible working hours within core hours (10am to 4pm).
• An exciting opportunity to join a fast-growing company with ambitious growth plans and plenty of opportunities to develop your technical skills in a supportive environment.
• A varied role with a talented and experienced team.
• Internal Recognition Rewards and regular employee events, including an annual company-wide summer party.
• 25 days core holiday allowance plus additional benefits such as holiday trading, flexible bank holidays, and extra days off with service.
• Health Cash Plan for routine health appointments, a dedicated Wellbeing Day each year to focus on your health and wellness, and Employee Assistance Programme (EAP), including 24/7 online GP consultations, second medical opinions, online counselling, and mental health first aiders in every office.
• Access to discounts on a wide range of retailer and discounts on gym memberships and bus passes.
• Electric Vehicle Salary Sacrifice Scheme and Cycle to Work Scheme.
• Pension Salary Sacrifice Scheme and Death in Service Life Assurance.
• Client and employee referral bonuses.

IT Assistant - About The Role

As an IT Assistant, you will play a key role in ensuring the smooth running of the internal IT systems and supporting both hardware and software management. You will be the first point of contact for IT queries, assist with employee onboarding and IT inductions, and manage relationships with third-party suppliers.

Key Responsibilities:

• Monitoring the internal IT helpdesk and responding to queries in a timely and professional manner.
• Managing the use of software (e.g., Microsoft) and hardware (e.g., printers), identifying areas for improvement.
• Conducting IT inductions and training new employees on internal IT systems and tools.
• Liaising with third-party suppliers to resolve technical issues and procure new equipment.
• Ordering and setting up new or replacement IT equipment for employees.
• Ensuring that technology tools, products, and documents are up to date, and communicating any changes to staff.
• Occasional travel to other offices within the company.

The successful IT Assistant will have/be:

• Enthusiastic about IT and keen to develop their skills further in a professional setting.
• A self-starter, able to work both independently and as part of a team.
• 1 year of relevant work experience is beneficial but not essential.
• A minimum of 3 A Levels at grades A to C (or equivalent).
• A university degree (2:1 or above) is desirable but not essential.
• A strong aptitude for IT with the ability to quickly learn new technologies.
• Excellent organisational skills, able to manage multiple tasks at once.
• Strong communication skills, both written and verbal.
• Ability to prioritise workload effectively in a flexible and fast-paced environment.
• High attention to detail and accuracy.
• A positive "can do" attitude and a desire to grow and develop professionally.

If you're passionate about IT and looking for an exciting opportunity to contribute to a dynamic and growing company, we would love to hear from you.

Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications, we currently receive, we are unable to respond to all candidates. If you do not hear from a consultant within 5 working days, please assume that you have not been successful.

Refer a Friend

If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)