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Service Controller
Up to £30,000 Basic + Bonus
Monday - Friday!
Great company benefits!
Farnham area!
"A bend in the road is not the end of the road…unless you fail to make the turn." —Helen Keller
Job Description
My client is looking for an organized individual to join their team in the role of Service Controller. In this role, you will be dealing with organizing engineers for call outs, according to customer requirements, and available resources.
You will receive the initial customer enquiry, allocate the appropriate services, and liaise with the customer throughout to keep them informed on progress. Great telephone manner, admin and computer skills are a must for this job, along with the ability to multitask and problem solve.
In return for your hard work and dedication, as well as a competitive salary, there are also many company benefits, including health, dental and life insurance included.
If you are looking for a Monday to Friday job with great benefits, and a very friendly and welcoming team, do not delay, apply today!!
Responsibilities
- To receive, record and relay relevant information for all callouts
- To monitor and arrange Engineer availability
- To keep customers informed of timescales and ensure Engineers attend as soon as possible
- Being the point of contact for any service enquiries
- Contributing effectively to administration processes
- Dealing with all telephone calls in a polite and professional manner and having the ability to deal with conflict whilst remaining diplomatic.
Qualifications
- Previous Service Advisor Experience
- High level of Organization skills
Salary and Benefits
- £27k-30k Basic! DOE Plus Annual Bonus £500
- Monday - Friday - 7:30 - 17:00
- Medical/Dental/Life Insurance
- Pension Scheme
- Enhanced Holiday Entitlement
Other Opportunities
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!
Referral Scheme
If you’re not a Service Controller, but you know of someone who is and maybe interested we will pay £100 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.
Important
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one
The job is based in Farnham and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.
