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Felixstowe
Forwarding manager
Ocean Import Operator

Ocean Import Operator

GRS - Global Recruitment Solutions

Posted 5 days ago, valid for 24 days

Felixstowe, Suffolk IP11 9EP

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

The job involves handling day-to-day sea import shipments and ensuring proper dispatching and delivery procedures are followed.
Candidates should have at least 2 years of experience in Ocean Import or Export, along with strong customer service skills.
Responsibilities include issuing transportation documents, making rate offers, and interfacing with customers to coordinate shipments and resolve issues.
The role requires high competency in handling sea cargo shipments and the ability to thrive in a fast-paced environment.
The position offers a salary of $50,000 per year, reflecting the expertise and dedication required.

Responsibilities:

Handle day-to-day business cases in the area of sea import shipments and delivering of shipments by the procedures for dispatching and delivering
Issue and monitor transportation documents, collects documents for dispatching and delivering of shipments
Make rate offers to customers and partners where applicable
Interface with customers/agents to take bookings, coordinate shipments, troubleshoot issues, and provide updates on service disruptions, etc.
Communicate with clients on the status of their shipment
Use your knowledge and expertise to think outside the box to resolve potential shipment delays

Desired skills/experience:

Preferably 2+ years Ocean Import or Export experience
Great customer service skills
High competency in handling Sea cargo shipments
An enthusiastic, positive, team-focused attitude
Thrive in a busy and fast-paced environment
Open to learning new tasks and developing your career
A passion for transport and logistics

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