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Property | Facilities Administrator

Hays Business Support
Posted 7 hours ago, valid for 23 days
Location

Felixstowe, Suffolk IP11 2AQ, England

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

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Sonic Summary

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  • The role is for a Property Support Assistant within a prestigious organization, part of a knowledgeable facilities management team.
  • Candidates should have experience in administration or customer service, with a preference for facilities management experience.
  • The job responsibilities include scheduling maintenance works, liaising with contractors, and ensuring compliance documentation is managed correctly.
  • The position offers a competitive salary, a discretionary annual bonus, and benefits, with working hours from Monday to Friday, 9:00 to 17:30.
  • Applicants are expected to be organized, able to multitask, and possess strong problem-solving skills.

Your new company
A well-established and prestigious organisation.


Your new role
This is a new Property Support Assistant job working as part of a positive, experienced and knowledgeable facilities management team. This will be a busy and varied job, duties will include but not limited to:

  • Ensure maintenance works are scheduled.
  • Ensure checks are in place and works are logged correctly and updated on a continuous basis. Arrange reactive and planned maintenance.
  • Assign and contact relevant resources (in-house/ contractor) to attend.
  • Liaising with contractors to log, progress and attain updates on reactive work orders and PPMs.
  • Responding to queries, amending data and re-issuing tasks/work orders as and when required.
  • Raising purchase orders and keeping on top of payment of invoices.
  • Providing cover and support for reception, answering calls, arranging couriers and sorting post, arranging hotel books for employees, as and when necessary.
  • Ensuring all compliance documentation is received, recorded and filed correctly.
  • Ensure work orders have been accurately created, assigned, prioritised and categorised in-line with appropriate SLA.
  • Support with new vendor set-up procedures, attaining/filing and keeping track of relevant legal documents, maintaining the approved contractor tracker.

What you'll need to succeed

To succeed in this job, you will need to be an experienced administrator who is organised, methodical and logical; you will need to be able to work at pace in a structured manner and manage your own workloads within a team environment.

  • Friendly, yet professional and helpful, with exceptional customer service and the ability to work well in a team.
  • Experience in administration or customer service role.
  • FM experience preferred would be beneficial but not essential.
  • Willingness to learn knowledge, a fast learner, organised and able to multitask and work to deadlines.
  • The ability to work under pressure, deal with challenging situations.
  • Problem solver with the ability to think outside the box, make decisions, take ownership and use initiative to resolve issues with attention to detail.
  • Good level of numerical aptitude, with commercial awareness.
  • Experience processing and raising POs would be advantageous.

What you'll get in return
In return, you could join an experienced, friendly and collaborative team.

  • Competitive salary, discretionary annual bonus and benefits
  • Monday to Friday 9:00 -17:30 - 100% office based
  • Onsite parking

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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