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VIP Host Job description:
Key Responsibilities for VIP Host:
- Provide a warm and professional welcome to VIP clients, visitors, and customers, ensuring a positive first impression.
- Maintain the reception and lounge areas to the highest standards, ensuring they are clean, organised, and luxurious.
- Anticipate client needs, offering attentive and efficient service that enhances the customer experience.
- Set up and prepare meeting rooms, ensuring they are immaculate, organised, and fully equipped with necessary materials.
- Serve food and beverages to clients and visitors, delivering a high standard of service with attention to detail.
- Collaborate with the hospitality and catering teams to meet operational requirements seamlessly.
- Handle administrative tasks as needed, supporting the smooth running of the office and client-facing spaces.
Requirements:
- Proven experience in a VIP host, hospitality, customer service, or related role.
- Exceptional communication and interpersonal skills with a polished, professional demeanour.
- Basic IT skills, including proficiency in Teams, Excel, and email composition.
- Ability to multitask, stay organised, and provide proactive service in a fast-paced environment.
- Impeccable attention to detail, flexibility, and a customer-focused mindset.
- Ability to commute to Feltham.
- Willingness to undergo a 5-year background check.
This is a fantastic opportunity for someone with a passion for customer service and hospitality to join a dynamic team as a VIP Host, delivering memorable experiences to clients and visitors.
INDWH
