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Freightserve recruitment are looking for a Export Operator for a major Freight Forwarder based in the Heathrow area.
Job Purpose:
To complete exports from start to finish working in the operations team
Key responsibilities:
- Arrange shipments as per customer instructions following customer SOP/Quotation
- Open job files as per customers and arrange collections
- Book all shipments will the airline
- Handle tie ups by ensuring secure cargo and handover to transport.
- Complete the MAWB’s - IATA, B2B & CONSOLIDATIONS
- Pre alert the customer and network
- Complete customs entries in accordance to compliance of HMRC
- Liase with airlines and handling agents
- Complete customs only for customers within KPI
- Manage multiple shared mailboxes
- Resolve queries in a timely manner to ensure shipment uplift
- To be able to follow customer SOP’s
- Support other areas of the operation when needed
- Air Import customs knowledge advantageous
- Operational Finance (Costing and Invoicing)
- Flexible and Adaptive approach
- Customer Focused at all times
Minimum Requirements:-
- Min 3 years freight forwarding experience
- In depth knowledge of air industry and customer requirements
- Export documentation start to finish
- Good customs knowledge
- Mailbox management
- Good organisation and ability to prioritise with team and meet deadlines
- Excellent customer service skills
- Works well under pressure
Working hours are; 4 days on 4 days off - 0800 - 2000
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
