Air Import Operator

ALS Recruiting Solutions

Posted 18 hours ago, valid for 19 hours

Feltham, Greater London TW13 4DH

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The position is for an Air Import Operator at a progressive freight forwarder, offering a dynamic working environment that encourages development and progression.
Candidates must have a minimum of 2 years of experience in a similar role within the freight forwarding industry.
The basic salary ranges from £32,000 to £40,000, depending on experience, with additional bonuses paid twice a year.
Responsibilities include arranging import shipments, liaising with clients, and providing excellent customer service while handling customs entries and documentation.
The role requires good negotiation skills and the ability to work under pressure, with paid overtime and 25 days of holiday plus bank holidays.

Air Import Operator - Freight Forwarder

Progressive Freight Forwarder looking to add an Air Import Operator to their team, busy, exciting working environment promoting development and progression!

Job Description

The position would be a complete start to finish role, to include but not limited to:
Arranging import shipments from worldwide origins.
Arranging collections with selected transport companies.
Liaising with clients and other branches,sales departments, hauliers, etc.
Providing excellent customer service to import customers.
Handling order traces, checking BOLs, AWBs, commercial invoices, processing pre-alerts from overseas offices.
Good negotiating skills.
An in-depth customs knowledge and the ability to complete import customs entries
Experience at communicating with shipping lines, airlines and transport companies.

Candidate Specification

Minimum 2 years experience in a similar function in the freight forwarding industry.
Team player together with ability to work on own initiative.
Tactfully handle customer queries / excellent telephone manner.
Stay calm and focused under pressure.
Willingness to work occasional overtime.
Understanding of ocean imports would be an advantage.

Package

Basic Salary 32k - 40k (dependent on experience)
Bonus paid 2x annually
37.5 hours per week
Monday to Friday 0900-1730hrs
Paid overtime
25 days holiday plus bank holidays

Freight Forwarding
Import Operations
Customs Regulations
Freight
Customer Service
Air Freight
Ocean Transportation
Customs Clearance

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