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Our client is looking for an Express/Time Critical Clerk to join their team.
Purpose:
Co-ordination of Multi-Modal Express and Time Critical Logistics by Air and Road mainly Imports but also Exports.
Responsible for invoicing & profitability
Responsible for Customs Compliance
Processing of HMRC queries through to resolution and closure, minimising duty/tax liability
Key Tasks/Responsibilities:
Day to Day responsibility for customer service delivery to Express Clients
Management of operational email Inbox, and procedural work flows of consignments
Follow up and resolve all operational issues / customer service concerns raised by the customer
Responsible for Sales Invoicing on a timely basis and job costing accuracy
Processing of import/export documents and creation/submission of Customs Entry Declarations (CDS)
Keep up to date with Market trends, products, services and news.
Establish and Maintain Internal and External Relationships.
Fully Document attributed clients business processes and requirements.
Ensure all HMRC Export and Import entry regulations are met, through self-auditing
Ensuring accuracy of Export and Import entry declarations through self-auditing
Core Capabilities:
Excellent communication and organisational skills.
Excellent AOG/NFO & Express Knowledge
A mature and professional manner.
HMRC Customs Procedural knowledge Including Entry submission Exp/Imp
Confidence with a computer including excel, CRM database and BoxTop.
Enjoy working with customers and building relationships. Must be able to work well within a target driven environment.
The hours are 11am to 7.30pm Monday to Friday but flexibility is required. Even helping to cover nights if required occasionally
Salary up to £38K depending on experience.
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
