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Feltham
Freight Forwarder

Freight Forwarder

Aviation Recruitment Network - Heathrow

Posted 3 days ago, valid for a month

Feltham, Greater London TW13 4DH

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

Aviation Recruitment Network is seeking Forwarders for a leading Freight Forwarding company in West London.
The role involves providing excellent customer service, handling clearances, quotes, shipments, invoicing, and other related functions.
The position offers a salary of £30,000 per annum plus an end-of-year bonus, with working hours either Sunday to Wednesday or Monday to Friday.
Candidates should have business-related experience, a proven customer service record, and knowledge of the international transportation and logistics industry.
Fluency in English and familiarity with IT systems used in the transport sector are also required for this role.

Aviation Recruitment Network are recruiting for Forwarder’s on behalf of a leading Freight Forwarding company based in West London. The forwarder would be on a daily, providing excellent customer service experience for our customers including clearances, quotes, arranging shipment/deliveries, invoicing and all other functions as required.Hours: Either Sunday to Wednesday, 7am to 5pmOr 9am to 5:30pm Monday to Friday Salary: £30,000 P/A plus end of year bonusFreight Forwarder expectations:• Completion of end to end forwarding activities as the individual role requires• Follow strict and time sensitive SOP’s/KPI’s to ensure compliance• Work closely with internal and external customers • Use of Next Gen/MS office as requested• Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe• Month end department compliance• Customs Entries• Cost control• Assist senior forwarders, Supervisor and line manager where required• Ensure all reports including internal and customer specific are completed within the deadline• Resolve queries from customers and suppliers• Assist sales and management with customer development • Operate within companies QA systemFreight Forwarder requirements:• Business related experience• Proven customer service record and experience• Proven operational experience• Necessary Technical / Functional Skills • Thorough understanding of customer needs• Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations.• A knowledge and understanding of financials and impact on business• A Good knowledge of IT systems and processes used in the transport sector• Fluent in English, local language and any other languages required for smooth operation of businessIf you feel like this is the role for you please reach out to our Heathrow office on and speak to Mel!

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