Operations Supervisor

Noble Recruiting are currently recruiting a confident and experienced Operations Supervisor to join our friendly and proactive Client in the Heathrow area.

Due to the nature of our roles, candidates must be a UK Resident residing within the local area. Please note we cannot offer visa sponsorship for overseas candidates.

Key Benefits on offer:

Hours: 9:00 - 5:30PM - 1 hour Lunch

There is a great package which will be detailed at initial interview stage with Noble Recruiting.

Permanent, Full-time position

Free parking on sitePermanent role available as this company as they continue to expand with long term contracts being won.

This company is an exceptionally good employer with a reputation as an excellent place to work, they offer stability and all together good management and friendly, personable team!

Your responsibilities include:

• Involved in day-to-day operational activities.
• Client Liaison and escalation point for problems.
• Effective and efficient supervision of the operational team.
• Ensure service levels are maintained.
• Support the team in their daily duties.
• Address failures and analyse root cause.
• Analyse trends on conformance failures to implement change.
• Deal with non-standard issues as they arise.
• Train new staff in company procedures.
• Empower staff and encourage progression.
• Identify and implement new procedures.
• Identify potential sales opportunities and signpost them to the correct departments.
• Support the Operations Manager.

You will need:

• Minimum 3-5 years supervisory experience
• Clear communications skills, with the ability to influence others.
• Leads by example, encouraging and coaching others to communicate effectively with the right people, at the right time using the right medium.
• Able to present arguments in a grammatically correct, structured and easily understood way.
• Is personally committed to and actively works to continuously improve themselves.
• Understands that different situations and levels may call for different skills and approaches; can work to deploy strengths; and can work on compensating for weaknesses and limits.
• Able to build relationships with team members, along with celebrating and rewarding success.
• Confidence to make innovative changes to achieve business success.
• Experience at a small/medium size forwarder is vital.
• Knowledge of all modes Air, Sea, Road Import and Export.
• Must be willing to check emails/monitor out of hours.
• Good communication skills/people person.
• Organised.
• Calm under pressure.
• Knowledge and experience of AEO
• Driver with own transport is desirable.
• UK resident and the right to work in the UK.

Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.

Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.