- Data Management:
- Create and enforce policies for effective data management – ensuring accuracy and legitimacy of data.
- Analyse data to provide insight and support decision-making processes within the firm.
- Develop and oversee data security measures to protect sensitive information, ensuring compliance with data protection regulations and standards.
- Collaborate with IT to maintain and improve database systems and software applications.
- Operational Oversight:
- Regularly review operational processes to ensure efficient and effectiveness across departments.
- Monitor and analyze operational performance metrics, identifying areas for improvement.
- Collaboration and Communication:
- Work closely with departments to understand their data needs and operational challenges.
- Facilitate training for staff on data management and compliance practices.
- Serve as a point of contact for data and compliance related inquiries.
- Compliance and Risk Management:
- Ensure compliance with legal regulations and industry standards related to data management and privacy.
- Identify and mitigate risks associated with data handling and operational processes.
- Overall responsibility for the management of the firms complaints procedures including corresponding and dealing with clients, third parties and the Legal Ombudsman.
- Ensuring compliance with Solicitors Regulations Authority (SRA) requirements
- Maintaining the firms Lexcel accreditation ensuring the firm is compliant for its annual inspection.
- Money Laundering Compliance
- Being fully up to date with statutes and regulation regarding Money Laundering requirements.
- Develop and enforce internal policies and procedures to ensure compliance with AML regulations.
- Regularly review and update policies to reflect changes in regulations and business practices.
- Project Management:
- Plan, execute, and oversee compliance and operational projects from inception to completion