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Role: Inside Sales
Location: Heathrow, Middlesex
Platinum Recruitment is working in partnership with a fantastic business who are a freight Forwarder, actively recruiting for an Inside Sales based out of the Heathrow, Middlesex office.
What's in it for you?
To work with a fantastic team of people
Salary 38,000
Competitive benefits
Parking onsite
Why choose our Client?
To work with fantastic people, a long-standing business with an excellent reputation within the transport & logistics industry.
What's involved?
The Business Development department is the commercial driver. The purpose of the department is to attract new customers, retain and grow existing customers.
This includes increasing the number of clients in all of customer segments
The Commercial & Business Support department within the Business Development function is accountable for specific support activities to commercial owners in the Business Development, product, and branch managers.
The Inside Sales Team is responsible for new business, servicing, retaining and growing the country's national portfolio.
The primary purpose of the job is to give professional front line service to new business through direct channels whilst working closely with the BD team. This will be delivered through telesales & CRM management compliance
The employee is also responsible for servicing, retaining and profitably growing an assigned segment of regional accounts through CRM system data management.
The employee is required to expand the portfolio business by generating new customer accounts, and to increase the value of the assigned customer portfolio, measurable in Net Sales, Gross Margin, Gross Profit and transactional volumes.
Business Development Strategy
- Participation in the creation, development, and execution of the Business Development strategy within the Commercial & Business Support function.
- Act as ambassador of the strategy within the network
- Identify and report optimization possibilities in approach, processes and policies
- Model the company values in day to day interaction internally and externally
- Support both sales and branches in achieving their respective business objectives in the most efficient and effective way possible.
Qualification & Support of new accounts
- Telesales qualification of new prospects
- Profiling of the new customers based on size, vertical market and buying behaviour
- Support credit checks for new customers prior to submitting quotations, in line with GSP & credit management policy
- Documenting required information and actions taken in CRM
- Assisting sales with making appointments with customers where appropriate and log in CRM.
- Provide spot & standard quotes to the customer
- Handle customer commercial questions (technical, pricing, invoices, consulting)
- Identify new business opportunities
Portfolio Management
- Plan specific activities to ensure realization of the Sales Goals
- Continuously monitor own performance against CRM KPI's
- Apply the Global Sales ProcessEnsure SOP's being in place to safeguard correct customer handling and business execution by Ops
- Negotiation
- Identify cross selling opportunities & communicate same to the corresponding Business Unit
- Identify & execute necessary frequency of contact per
- Identify and capitalize on new opportunities
- Review and update customer tariffs as and when necessary to protect profitability
- Ensure CRM usage and compliance by recording all actions, discussions, next steps, agreements, quotes etc. in CRM
- Provide complete and timely information regarding new business to concerned parties within network
- Identify and act on external marketing opportunities
- Complete all available G-Campus training modules relevant to your sales function, consult with superior.
Sound like the role for you? Then we would love to hear from you!
Click Apply Now and one of the team will in touch to discuss the Inside Sales work we have that suits you in Heathrow, Middlesex.
Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation.
Consultant: Lisa
Job Number: (phone number removed) / INDCOM
Job Role: Inside Sales
Location: Heathrow, Middlesex
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
