HGV Service Advisor

HCP INTERNATIONAL

Posted 10 days ago, valid for 14 days

Feltham, Greater London TW13 4DH

£28,000 - £33,600 per annum

Full Time

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Sonic Summary

The position is for an HGV Service Advisor located near Feltham, requiring a strong understanding of the motor industry, particularly in HGVs.
The role involves serving as the main customer contact, managing bookings, invoicing, and promoting additional services to ensure customer satisfaction.
Candidates should have previous experience in a similar customer service role and possess strong organizational and problem-solving skills.
The salary offered is £28,000 with the potential to earn up to £31,000 OTE.
Applicants are encouraged to apply with their CV if they are passionate about customer service.

We are looking for a motivated HGV Service Advisor to join our client near Feltham.The ideal candidate will be the primary contact for customers, providing accurate and timely information throughout the service process, and ensuring customer satisfaction.The Role

Serve as the main contact for customers, ensuring a smooth service experience
Maximise workshop bookings via outbound calls and emails
Manage MOT bookings and invoicing ahead of test dates
Communicate with customer requests and complete job cards accurately
Promote additional services and repairs

Requirements

Strongunderstanding of the motor industry (HGV)
Previous experience in a HGV Service Advisor role or a similar Customer Service position
Strong organisational and administrative abilities
Proactive, with problem-solving and analytical skills

The Package

£28,000 + up to £31,000 OTE

If you have a passion for customer service and possess the skills required for this role, we would love to hear from you. Please apply with your CV!

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