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Logistics Customer services - Experience required

Heathrow Personnel
Posted 11 days ago, valid for 12 days
Location

Feltham, Greater London TW13 4DH

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are seeking an experienced customer service professional with a background in courier, freight, or logistics.
  • The role involves handling incoming calls and emails, resolving shipping issues, and tracking shipments.
  • Candidates must have a minimum of 2 years of relevant experience and a stable work history.
  • The position offers a salary of £25,000 per year, with the option to work from home one day a week after probation.
  • A full 5-year checkable background and a DBS check are required for this role.

We are recruiting for an experienced, professional and bright customer services person who has a background within courier, freight or logistics.

You will be handling incoming calls and emails from internal / external customers

- Resolving shipping issues

- Tracking and tracing of shipments to keep customer updated

- Liaising with operations, warehouse and transport team

- Dealing with urgent & time critical shipments

- Use of in house system

- Invoicing customers and billing for shipments

Hours are between 8.00am - 19.00pm / 8 hour shifts of earlies and lates.

After probation they do allow 1 day per week to work from home *

You must have a good stable work history and a full 5 year checkable background and a DBS check is required.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.