- Liaising with external customers and assisting with debt related enquiries
- Providing customer documentation to external agencies
- Undertaking credit and additional checks on customers
- Managing queries coming in via email
- Refer and escalate outstanding debt to third parties
- Experience of working in a credit control / finance environment (essential)
- Knowledge of legal debt procedures (desirable)
- Intermediate Excel skills
- Highly organised and excellent administration skills (essential)
- Ability to manage and prioritise workload (essential)