Customer Support Advisor

Are you passionate about delivering top-class customer service? We’re looking for a Customer Service Advisor to join a friendly team in Fleet for a 3-6 months contract.
Responsibilities:

•  Provide a professional and friendly service to internal and external customers via phone, email, and face-to-face.
• Assist with enquiries ensuring responses are clear and concise - good verbal and written communication
• Assist with the implementation of new services and processes into the team
• Handle administrative tasks, document scanning, and appointment bookings.
• Alongside the team, work towards performance targets and quality assurance standards.

Requirements:

• Strong communication and listening skills
• Customer-focused with a problem-solving attitude
• Excellent administration experience
• Confident using Word, Excel & IT systems
• Reception, customer service and administration experience 

This role is 3-6 months to start end of February. If you’re a motivated team player with a passion for helping people, please apply today.