- Providing efficient, effective customer service to all customers visiting reception and other customer access points.
- General administrative support to the Customer Service team.
- Prioritising first contact services for customers, helping them interact with on-site partners and third-party providers where appropriate.
- Ensuring compliance to company policy and procedure when answering customer enquiries and records and information are maintained accurately.
- Taking receipt of proof of documentation from customers and ensuring all documentation is indexed and scanned onto the appropriate systems.
- Preparing and issuing visitor badges.
Customer Support & Reception F/T or P/T
Venus Recruitment Ltd
Posted 15 hours ago, valid for 18 days
Fleet, Hampshire GU52 7LW
![Salary](/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Fmoney.051dde9b.png&w=48&q=75)
£13.5 - £14 per hour
Full Time
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Sonic Summary
- A customer-facing role is available at a Fleet-based client for a 3-6 month contract.
- Candidates should have strong communication skills, a customer service ethos, and the ability to assist others.
- The position involves providing customer service at reception, general administrative support, and ensuring compliance with company policies.
- Full-time core hours are from 8.30am to 5.00pm, with part-time options available.
- The hourly rate for this position is between £13.50 and £14.00, and candidates should have relevant experience.