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Customer Support & Reception F/T or P/T

Venus Recruitment Ltd
Posted 15 hours ago, valid for 18 days
Location

Fleet, Hampshire GU52 7LW

Salary

£13.5 - £14 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A customer-facing role is available at a Fleet-based client for a 3-6 month contract.
  • Candidates should have strong communication skills, a customer service ethos, and the ability to assist others.
  • The position involves providing customer service at reception, general administrative support, and ensuring compliance with company policies.
  • Full-time core hours are from 8.30am to 5.00pm, with part-time options available.
  • The hourly rate for this position is between £13.50 and £14.00, and candidates should have relevant experience.
A varied customer facing role has arisen at the offices of our Fleet based client. This position is being offered as a 3-6 month contract, providing empathetic, knowledgeable support, and assisting customers with a range of queries on the phone, by email, and face-to-face on Reception.This contract could be working full time or possibly part time hours and candidates will need to be approachable and willing to assist others. Clear, concise communication skills and a strong customer service ethos will be essential.Responsibilities include:
  • Providing efficient, effective customer service to all customers visiting reception and other customer access points.
  • General administrative support to the Customer Service team.
  • Prioritising first contact services for customers, helping them interact with on-site partners and third-party providers where appropriate.
  • Ensuring compliance to company policy and procedure when answering customer enquiries and records and information are maintained accurately.
  • Taking receipt of proof of documentation from customers and ensuring all documentation is indexed and scanned onto the appropriate systems.
  • Preparing and issuing visitor badges.
If you’re a genuine ‘people person’ with strong business admin skills, we’d love to hear from you!Full time core hours are 8.30am to 5.00pm with some flex, and part time options can be discussed.Hourly rate is £13.50 to £14.00ph.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.