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Service & Support Advisor

Venus Recruitment Ltd
Posted 5 days ago, valid for a day
Location

Fleet, Hampshire GU51 3AL, England

Salary

£25,000 - £28,000 per annum

Contract type

Full Time

Employee Discounts

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Sonic Summary

info
  • The company is seeking a customer-focused team player to support engineers and customers in a key aftermarket contact role.
  • Candidates should have a technical mindset and an interest in problem-solving, with strong attention to detail and communication skills.
  • The position requires handling customer inquiries, processing quotations and orders, and maintaining accurate sales records.
  • A minimum of 1-2 years of relevant experience is preferred, and the role offers a salary of £25,000 per year.
  • The company provides a supportive work environment with benefits such as free parking, a company pension, employee discounts, and 25 days of holiday plus bank holidays.

Are you looking for your first or second job or even career development? Do you have an interest in problem solving and have a technical mind? We are looking for a customer-focused team player to work alongside engineers, customers and the internal teams. This role is essential in providing a key aftermarket contact point for customers, ensuring they receive trusted advice and efficient support. 

Key Responsibilities:

  • Handle customer enquiries professionally, providing expert advice on spare parts.
  • Process quotations, orders, and acknowledgements efficiently.
  • Ensure all customer requests are managed in a timely and professional manner.
  • Maintain accurate aftermarket sales administration and records.
  • Liaise with the logistics and shipping teams


What We’re Looking For:

  • Ability to understand and process technical information.
  • Strong attention to detail and accuracy in all tasks.
  • A proactive, customer-first attitude with excellent communication skills.
  • Ability to work effectively as part of a team.
  • Keen to learn and develop 


Our client offers a supportive and rewarding work environment with excellent benefits, including free parking, excellent company pension, employee discounts and 25 days holiday plus BH.

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