- Oversee all aspects of the Marketing and Ecommerce department, taking ownership in full.
- Present detailed ideas of improvements that need to be implemented or actioned on either the Marketing or Ecommerce side, to the Directors of the business.
- Continuously review the marketing strategy and amend if needed.
- Oversee and approve marketing material, from website banners to hard copy and everything in between.
- Develop creative and engaging social media strategies, working with suppliers to execute marketing plans to a deadline.
- Oversee maintenance of the online ordering platforms, ensuring the best experience possible for the users.
- Coming up with ways to move customers online and implementing, without hesitation, as long as financially viable.
- To ensure the customers online / digital journey is as good as can be and continuously improving it.
- Ensuring that the latest technology is being used for maximum efficiency and effectiveness and propose technology implementation to the Directors.
- Looking at trends and other members of our buying group and suppliers within the sector and seeing how it can be improved to become a more attractive choice to the consumer
- Managing the marketing budget.
- Consistent tracking of online progression and reporting into the Directors.
- Manage the marketing department to ensure the company is up to date with market trends online and ensuring a strong presence online.
- Explore the functionality of the ERP system for improvement work to be carried out to improve online customer conversion / retention and customer journey improvements
- Oversee and plan content using scheduling tools.
- Increase traffic to the company’s website and online ordering platforms
- Manage and oversee all marketing campaigns and creative development promotional materials, website content, advertisements and other marketing related projects.
- Leading by example within the wider team.
- Look to the future, analyse and implement future proof solutions to ensure continued growth within the mentioned fields.
- Assist the business with reporting and tracking of sustainability measures and reviewing company sustainability policy in line with trends and market requirements.
- Proven experience in developing marketing plans and campaigns
- Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
- Solid knowledge of website analytics tools (e.g., Google Analytics)
- Proven experience in written and verbal communication skills
- Experience in setting up and optimising campaigns
- Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
- Up-to-date with the latest trends and best practices in online marketing and measurement
- Strong project management, multitasking, and decision-making skills
- Data driven marketing mind with eye for creativity
- Experience with marketing automation and CRM tools
- Experience in social media including Instagram, Facebook and Twitter
- Good time management skills
- BSc/MSc degree in Marketing is desirable but not required.
- Excellent attention to detail
- Confident communicator
- Excellent literacy and numeracy skills and proficiency using relevant IT software (Microsoft Word, Excel & Outlook).
- Previous experience in marketing
- Strong decision maker
- Ability to cope under pressure