- O365
- AD and Azure AD
- Intune
- Veeam backups and replication
- Diagnosing and resolving hardware, software and Network issues
- 1st / 2nd with some 3rd line expertise
- Managing tickets
- Setting up new users
- Supporting iPhone / iPad
- Supporting IT users
- Configure and install new software and hardware
- Being involved in IT projects
- Create and manage user accounts
- Manage asset inventory and documentation