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A great opportuity withi the public sector for a Hosing Income Officer to cover a long term secondment until the end of August 2025.
37 hours per week
Monday to Friday with attractive/flexible hybrid working!
£14.64 per hour
The primary function of the Housing Income Officer will be to assist with the recovery of debts including housing income, overpaid housing benefit and sundry debts.
The position will involve contacting customers, setting up and monitoring payment agreements and involvement in taking recovery action, where arrangements fail.
There will be an element of handling incoming calls, but the predominant function will be general debt management work, including some outbound calling and ensuring timely and correct information is gathered to support the court process, which is fundamental in maximising financial funds for the authority.
The desirable experience we are seeking includes:
Benefits systems
Housing knowledge
Northgate system knowledge
Any local government experience
If you would like to be considered for the above and have the debt management experience together with any of the desirable experience, then your application is warmly welcomed.
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