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Duty Manager

4Leisure Recruitment
Posted 4 days ago, valid for 15 days
Location

Folkestone, Kent CT18 7RH, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Duty Manager position at Harbour is a part-time role based in the Kent area, requiring 24 hours of work per week primarily on weekends.
  • This permanent position offers a salary of £16,873 pro-rata, along with additional benefits.
  • Candidates should have proven experience in team leadership and operational management in a customer-focused environment.
  • The role involves overseeing site operations, managing a customer service team, and ensuring safety during high-profile events.
  • Ideal applicants will possess strong communication skills and a proactive attitude, with a passion for delivering exceptional visitor experiences.
Duty Manager – HarbourWe’re delighted to be recruiting for a part time Duty Manager to join the Site Operations Management Team of a dynamic and growing Harbour team based around Kent area.This permanent, part-time position offers an excellent opportunity for someone passionate about delivering exceptional visitor experiences and leading operational excellence. The role is contracted to 24 hours per week, worked across Friday, Saturday and Sunday, with flexibility for evenings and peak periods as part of a rota.As Duty Manager, your responsibilities will include:
  • Leading and inspiring a Customer Service Team, setting high standards and delivering ongoing training to ensure consistently exceptional performance.
  • Overseeing the smooth and safe running of the site, in collaboration with the Operations Manager and the wider team.
  • Managing the opening and closing procedures for the site each day.
  • Playing a key role in the delivery of exciting, high-profile events, from unique cultural experiences to seasonal markets.
  • Working alongside internal and external security teams to ensure the safety and comfort of all visitors.
  • Contributing to a wider mission to reimagine the English seaside experience—bringing innovation, creativity, and a fresh approach to the coast.
What we're looking for:
  • Proven experience in team leadership and operational management within a customer-focused environment.
  • A hands-on, proactive attitude and the ability to thrive in a dynamic, fast-paced setting.
  • Strong communication and organisational skills, with a focus on safety, compliance, and guest satisfaction.
  • A passion for unique experiences, community engagement, and outdoor events.
 24 hours per week Pay: 16,873 pro-rata + Benefits

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.