Site Operations Manager

An exceptional opportunity to work as a core member of the Senior Management Team leading service delivery to meet key performance indicators in customer service, QHSE, commercial performance and operational efficiency.

The Site Manager will ensure the UK side of the operation is ready and competent to deliver fire, medical and security services, 24 hours each day in normal state, surge periods and during emergency scenarios. The general medical element required, will be taught.

Key Essentials

The role is considered ideal for individuals from a Fire Brigade background  or those with a rescue background, perhaps in local authorities or someone with outsourcing such as Security.

You will however require demonstrable experience working at senior level in, and strong working knowledge of UK fire, medical and security standards, regulations, and legislation.

In addition, you must have a strong commercial understanding, including previous experience running a commercial contract/s.

A qualified, customer focused business leader educated to a minimum of degree level and with strategic vision to develop and support business objectives.

Ability to manage multiple, complex workstreams to tight deadlines under pressure in major emergency scenarios.

Effective communication skills, able to influence and communicate with others at all levels.
Ability to work within limited supervision; to make decisions and use own initiative and to maintain high standards of self and others.
Ability to demonstrate strong IT skills including Excel and reporting.
Excellent listening skills
Good management, organisational and interpersonal skills

Ability to deal with sensitive & confidential matters as necessary.

Ensure high levels of data protection and security at all times.

The Ideal Candidates will have:
Technical Proficiency
Process Improvement
Operational Delivery and Reporting
People Management
Stakeholder Management
 

Other Responsibilities
Undertake additional project work as required including support for business development.
Responsible for the commercial and financial viability of the contract.
Be committed to and assist in the planning of own continuing professional development.
Ensure all FLOR staff work within the scope of the Health and Safety Policy and Drugs and Alcohol Policy.
Any other reasonable Management instruction.

Essential
Have a right to work in the UK (residency in UK 3 years + essential)

Desirable
Basic French speaking would be an advantage, but by no means essential, as lessons will be provided on key phrases relevant to the role.

Salary & Benefits Package:
Annual Salary: £75,000 per annum.

Non-contractual Incentive Scheme Target 5.0% Maximum 10% (Payment Bonus is paid in March for the previous year’s performance)

Annual Leave Entitlement: 26 days plus 8 public holidays

Pension: Employer contribution 7.5%, Employee contribution 2.5%.

Working hours:  42 hours per week.  Monday-Friday

Private Medical Cover: Currently placed with AVIVA.  As a member of the SMT the company will provide up to Family cover, if required.

Death in Service Cover: 4 x Annual salary

Group Income Protection Scheme.

Cycle to Work Scheme

Benefit Hub – Cash Discount Site

A full and detailed job description is available.

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