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We are seeking a dynamic and results-driven Finance Account Manager to join my clients team located in Fordingbridge.
This is a full-time position, my client would also consider someone seeking a 4 day week.
The ideal candidate will have an accountancy background and AAT qualifications.
You will responsible for managing a client portfolio and liaising between clients and the accounts team, ensuring the timely delivery of accounts and VAT returns, as well as providing customer care and satisfaction.
This role requires a proactive approach to ensure the very best delivery and service to clients, requiring strong communication, time management and relationship building skills.
If you are passionate about building relationships and driving success in a growing, fast-paced environment, we encourage you to apply for this exciting opportunity as a Financial Account Manager.
Duties
- Develop and maintain strong relationships with clients to understand their needs and objectives.
- Maintain a good working relationship with our accounts team, ensuring the timely delivery of deadline-based tasks, such as accounts, VAT returns and Corporation Tax Returns.
- Communicate effectively with clients to provide updates, resolve issues, and ensure satisfaction with our services.
- Keep track of and control account activities and analyse performance metrics.
- Collaborate with cross-functional teams to deliver tailored solutions that meet client requirements.
- Prepare and present reports on account status and delivery trends to senior management.
- Lead negotiations for contract renewals and new agreements, ensuring mutually beneficial outcomes.
Skills
- AAT qualifications
- Proven experience in Financial Account Management role is essential.
- A good working knowledge of the Xero accounting software package.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with clients at all levels.
- Strong leadership qualities to inspire teamwork and drive results within the organisation.
- Proficiency in Salesforce or similar CRM software for managing client interactions and data analysis.
- Ability to analyse our accounts delivery trends and client feedback to the owner of the business, to allow strategic decisions to be made.
- A proactive mindset with a focus on achieving targets and enhancing customer experiences.
Benefits
- Quarterly profit share, typically adding around 10% to salary
- Twenty-five days holiday plus bank holidays
- On site parking at no cost
- A degree of flexibility on hours
INDCP
