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You will play a crucial role in ensuring their satisfaction and resolving their issues efficiently at a company who is dedicated to innovation, excellence, and providing our employees with opportunities for growth and development. If you thrive in a challenging environment and are passionate about customer service, I would love to hear from you!
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Resolve customer issues in a timely and effective manner.
- Keep accurate records of customer interactions.
- Work closely with internal teams to enhance the customer experience.
- Offer feedback and suggestions for process improvements.
Requirements:
- Exceptional attention to detail.
- Excellent communication skills, both written and verbal.
- Proven experience in a customer service role.
- Ability to work independently and collaboratively.
- A proactive and problem-solving attitude.
- IT savvy.
Benefits:
- Training provided
- Hybrid working options
- 5% employer match for pension
- Regular company social events
- Opportunities for internal progression
If you are ready to embrace a new challenge and growwithin your career, apply today!
