Are you an experienced Hotel Assistant General Manager?
THE JOB:
- Supporting the General Manager in overseeing the day to day operations of the property.
- Motivation and leadership of the onsite Team with confidence and positivity.
- Ensure all Hotel standards, policies and procedures are consistently adhered to.
- Close work with the HODs to monitor and improve performance.
- Assistance in staff training and development to maintain high service standards.
- Contributing to the business strategy discussions to maximise the results in accordance with the budget.
- Ability to handle all feedback and complaints efficiently and to the guests satisfaction.
- Maintaining Health and Safety throughout the property.
IDEAL CANDIDATE:
- Min. 1 year experience of Managerial experience within 4 or 5 star property.
- Warm and genuine personality.
- Confident, polite and able to clearly pass information and directives from the Senior Management team.
- High customer service focus.
- Ability to engage with both the team as well as the guests.
- Strong financial acumen and experience with budgeting and financial reporting.
THE PACKAGE:
- 240-45K per annum (experience depending)
- 45h per week on a 5 over 7 basis (you will be required to work evenings and weekends)
- Staff discounts and benefits across the business properties.