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JOB PURPOSE
The role of the Parts Supervisor is to:
Manage the operational parts team daily.
Department/Business/Location:
Parts
Reports to:
Parts Manager + Aftersales Manager
Direct Reports:
Parts Advisors, Parts Apprentice
KEY RESPONSIBILITIES
Parts Supervisor
Ensure the parts ordering system is operating effectively, checking that parts are available to meet customer needs.
Use electronic lists to ensure the correct part is identified for the customer.
Complete the required documentation accurately, clearly and quickly, handle all forms of payment accurately.
Check incoming stock and ensure correct receipt procedures are followed.
Input complete and accurate stock delivered details onto the department system.
Contact the manufacturer, supplier or carrier to resolve delivery problems.
Pick and label parts accurately using a picking list, identify stock which needs to be relocated.
Assist the Parts Manager in implementing the parts marketing plan.
Ensure the safety and security of people, vehicles and property at all times, taking action to rectify any known faults or hazards.
Skills & Requirements
Essential
Understanding of basic vehicle design, function and location of parts.
Attention to detail and maintains good, accurate quality of work.
Competency in numeracy, literacy and IT.
Energy and enthusiasm.
Smart appearance.
Experience
Desirable
Relevant manufacturer experience.
Salary: Basic 30,000 - 35,000 + Bonus 7,000
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN
We operate across 6 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
