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Location: Frodsham
Salary: £27,000 to £30,000 per annum
Role: Permanent Full-Time Monday -Friday
Were hiring a Sales Support Co-ordinator to join an established medical devices business experiencing a huge phase of growth. Working in a close-knit team who put customer service above all else this is a truly unique opportunity to join a business who genuinely care about their team. This is a pivotal role, supporting the wider team to achieve and exceed targets and growth plans. We are looking for an enthusiastic, trustworthy individual with a can-do attitude.
Sales Support Co-ordinator Key responsibilities:
- Provide customer support for all telephone enquiries / invoices and e-mails and raise purchase / sales orders and maintain accurate customer records on file
- Organise loan stock, prepare check lists, delivery notes using an electronic Inventory Management System
- Receive, inspect and check all goods delivered
- Efficiently pick and pack all orders for shipment as per customer specification
- Communicate with all carriers for orders and track all shipments
- Work alongside Managing Director to help organise conferences and exhibitions
- To act as a main contact between the Company and its customer and supplier network with a high level of customer service.
- To develop customer and supplier leads, tracking locations and availability of products.
- To negotiate/re-negotiate supply rates.
- To gather market and customer information
- Arranging deliveries between, customers, suppliers, and manufacturers
- Diary management of key account holders and co-ordinating events with whole team
- Creation of reports and monitoring service delivery
- Management of the phone system and computer systems
- Negotiate confidently and chase up and record all possible sales opportunities.
- Prepare and finalise quotations/proposals and close out sales enquiries.
- Experience in a similar sales support, sales administration, customer care, inventory management role
- Exceptional organisational skills being able to manage your own workload and working to timescales
- Ability to work well under pressure; you will be able to adaptable and flexible
- Excellent attention to detail
- Strong communication skills with the ability to communicate with internal and external customers with confidence
- Customer facing experience either customer service or sales
- Able to be a brand ambassador from the first point of contact with a confident and professional telephone manner
- A flexible and adaptable attitude, able to work towards the needs of the business
- Excellent cost control and focus
- Knowledge of ERP Software would be advantageous
- Highly organised and structured in their approach to task management
- A passion to deliver against critical customer deadlines
- Energy, passion and a keenness to improve systems and efficiencies
This role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role.
Start your journey today. Apply now or find us online:
- Web: McCarthy Recruitment
- LinkedIn: McCarthy Recruitment
- Facebook: McCarthyRecruitment
- Instagram: McCarthyrecruitment
Commutable Locations: Frodsham, Warrington, Runcorn, Northwich, Tarporley, Ellesmere Port
