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Customer Service Executive

Direct Response Employment Services
Posted 5 hours ago, valid for 4 days
Location

Frome, Somerset BA11, England

Salary

£12.82 per hour

Contract type

Part Time

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Sonic Summary

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  • Direct Response Employment Services is supporting a client in Frome to find a customer service/membership executive for a temporary position that may lead to permanent employment.
  • The role involves handling various client campaigns, making and receiving calls, sending emails, updating records, and occasionally processing payments.
  • Candidates should ideally possess excellent communication skills, good IT proficiency, and a positive self-motivated attitude, although these are not mandatory.
  • This is a full-time position requiring 37.5 hours per week, with a shift pattern covering weekdays and Saturdays, and the client is seeking someone who can start before Christmas.
  • The salary for this position is competitive, but specific figures were not provided, and the job does not explicitly mention a required year of experience.

Direct Response Employment Services are delighted to be supporting our client in Frome who are seeking a customer service / membership executive to join their team on a initial temporary basis, however it could lead to a permanent role. 

You will primarily be working on a wide variety of client campaigns, responsible for making and receiving calls, sending emails, updating records and on occasions taking payment details.

You will preferably have the following, although not essential:

• Excellent communications skills with a clear confident telephone manner

• Good IT skills and to be confident in Microsoft Outlook and Excel

• A positive attitude and be self-motivated to deliver a high quality of work

• Great attention to detail

• GCSE grade C (or equivalent) in Maths and English

This is a fantastic opportunity for someone who loves talking to a wide range of people in a busy working environment and where no two weeks are the same!

This is a full-time position (37.5 hours per week) to be worked within our opening hours of 9am-7pm Mon-Thu, 9am-5pm Fri and 10am-4pm Sat, on a fortnightly shift pattern.

We are looking for someone who can start before Christmas so if you are immediately available and are interested then please get in touch today. 

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