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IT Support Engineer (MSP)

Ernest Gordon Recruitment Limited
Posted 17 hours ago, valid for 16 days
Location

Frome, Somerset BA11, England

Salary

£40,000 - £50,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for an IT Support Engineer at a reputable MSP in Frome, offering a salary between £40,000 and £50,000.
  • Candidates should have IT support experience, preferably from an MSP background.
  • The role involves resolving IT issues, providing technical support, and maintaining accurate records of support requests.
  • The company offers career progression opportunities, in-house training, and a generous holiday package of 28 days plus bank holidays.
  • This position is ideal for those looking to advance their IT career within a supportive and growing team.

IT Support Engineer (MSP)

Frome

40,000 - 50,000 + Career Progression + In-House Training + 28 Days Holiday + Bank Holidays + Company Benefits

Are you an IT support Engineer looking to join one of the largest and most reputable MSPs in the south-west, who currently provide their IT support and cybersecurity services to a variety of big-name clients, who since their creation have built an unmatched reputation through providing industry leading IT support services?

Do you want to work in a role that can provide you with career progression into senior and managerial positions, as well as technical progression enabling you to excel your IT career, with the added benefits of a generous holiday package, and further company benefits such as quarterly events?

On offer is the opportunity to join an industry leading MSP, currently going from strength to strength and due to continual growth, looking to employ another member to their skillful, friendly team.

In this role you will be responsible for resolving IT problems and incidents via either phone, online chat, or email, providing technical support to the business itself, recording incoming support requests and maintaining accurate notes and time records, as well as perform system upgrades and configurations.

This role would suit an IT Support Engineer, preferably from an MSP background, looking for a position that provides technical and career progression, with the added benefits of in-house training, a generous holiday structure, as well as company benefits.

The Role

  • Resolving IT issues
  • Provide technical support to the business itself
  • Record support requests and maintain accurate notes and time records

The Person

  • IT Support experience
  • Commutable distance to Frome

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Key Words: IT Support Engineer, IT Support analyst, IT Support, IT Engineer, IT Analyst, MSP, IT, Frome

If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's Privacy Policy and Disclaimers which can be found on our website.

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