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Our Eminox site based in Gainsborough requires a Credit controller, for a temporary contract up to 3 months to assist our finance department.
We are open to part time hours, you will know how to work with customers effectively to resolve outstanding monies.
The role, day to day are varied and include resolving customer invoice queries, managing debt recovery, dealing with internal queries, and ensuring customers pay on time.
Overview of role;
- Print bank statements from Lloyds on line and allocate customer receipts to the correct accounts in IFS (the company ERP system), using remittance advices.
- Processing card payments through the card terminal.
- Dealing with customer invoice discrepancies and queries.
- Obtain Dun & Bradstreet reports to aid decision making on customer credit limits.
- Release blocked customer orders where appropriate.
- Contact customers for overdue payments via email and telephone.
- Answer email/telephone queries.
- Produce and mail customer chase letters, 30 day, 60 day and final demand as appropriate.
- Mail/email customer statements on a monthly basis.
- Inform Group company secretary of any outstanding debts requiring court action.
- Prepare sales margin analysis reports for FD.
About you;
- Must have Credit Control expertise.
- IT literate, proficient with MS office, including Exel
- Professional telephone manner and customer focused
- Can work with minimum supervision to action the work effectively
- team player
We are open to flexible hours, part time, to suit an experienced credit controller, ideally to start with immediate effect.
Please ensure that you can travel to our offices, and that you have the right to work in the UK
No agencies please, only direct applications accepted.
