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Trade Counter Customer Advisor

Jewson
Posted 13 hours ago, valid for 11 days
Location

Galashiels, Scottish Borders TD1 2HQ, Scotland

Salary

£20,000 - £24,000 per annum

info
Contract type

Full Time

Life Insurance
Employee Discounts

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Sonic Summary

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  • Jewson is seeking a Trade Counter Customer Service representative in Galashiels with a background in Builder's Merchant and Trade Counter experience.
  • The role involves welcoming customers, advising on products, preparing orders, and maintaining stock levels, with a focus on health and safety.
  • The position offers a competitive basic salary and includes benefits such as a retirement savings plan, life assurance, and employee discounts.
  • Candidates should have strong organizational and communication skills, with a preference for those with previous industry experience.
  • The working hours are Monday to Friday from 7:30 am to 5 pm, and every second Saturday from 8 am to 12 noon.

Are you based in the GALASHIELS area?

Do you have previous Trade Counter experience?

Do you have Builder's Merchant background?

Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Trade Counter Customer Service who is as passionate about great service as we are.

Hours - Monday to Friday 7:30am-5pm, every 2nd Saturday 8am-12noon

Jewson Unit 1, Galabank Business Park, Galashiels, TD1 1PW

Key Responsibilities

  • Welcome customers to the branch and take an active interest in their projects
  • Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
  • Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
  • Check incoming deliveries and report missing or damaged products
  • Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
  • Keep the branch looking clean and tidy, to make a great first impression on our customers
  • Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What's in it for you?

  • Competitive Basic Salary
  • Retirement Savings Plan (Pension) - with Legal & General
  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
  • WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
  • Employee Discount
  • Refer a Friend scheme
  • Wellbeing Centre via WorkPerks
  • New Reward and Recognition programme - launching soon!
  • 34 days holidays per year

Required Skills and Experience

  • Previous industry experience preferred
  • Trade Counter Sales experience preferred
  • Strong organisational skills, with the ability to prioritise work accordingly
  • Strong communication skills
  • Confident working both indoors and outdoors
  • A health and safety focus
  • Comfortable in a role involving extensive manual handling of bulky items

About us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.