Credit Control

Duties and Responsibilities:* Take a proactive role in managing and collecting debts via telephone and email
* Ensure timely payments are received
* Respond to relevant client enquiries.
* Manage collection of missing or delayed POs from customers
* Resolve all disputes by liaising with internal and external stakeholders
* Allocation of receipts to Sage accounting system
* Keep payments on account to a minimum chasing remittance advice where necessary
* Email box to keep within 5 days to comply with KPI's
* Prepare statements, client status reports and all relevant information as required
* Work closely with the Sales and Booking teams to resolve outstanding issues
* Build and maintain strong relationships with clients and suppliers via telephone to ensure the smooth running of accounts and visibility of the day to-day cash cycle
* Provide administrative support to the team and any other adhoc tasks that are required

Person Specification:

* A minimum of 3 years credit control experience
* Acute attention to detail with the ability to reconcile complex accounts
* Excellent prioritisation, organisation and time management skills
* Ability to maintain strong relationships with external and internal stakeholders
* A positive can do attitude with an inquisitive mind
* Knowledge and experience of Microsoft Office and Sage accountancy software desirable




If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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