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2nd Line Support

Tennex Recruitment Solutions
Posted 6 days ago, valid for 20 days
Location

Gateshead, Tyne and Wear NE9 6TA, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The IT Support positions available include 1st line support with a salary of £23-£26k and 2nd line support with a salary of £26k-£30k.
  • Candidates should ideally have experience in 1st line support areas such as Active Directory, O365, and ITIL Framework, while 2nd line support experience in SQL and Networking is desirable.
  • The company is a fast-growing technology firm based around the Consett area, serving over 9,000 customers and focusing on operational effectiveness through innovative technologies.
  • They offer a flexible hybrid working model, requiring office attendance only once a week, and provide generous benefits including a competitive pension plan and holiday allowance.
  • The positions are ideal for individuals with excellent communication skills and a collaborative work style, with a strong emphasis on personal and career development.

IT Support / Multiple positions.

  • 1st line Support £23-£26k
  • 2nd line Support £26k-£30k

Some flexibility for superstars!

I am currently working with an industry leading, fast-growing technology company that have offices dotted around the UK, with this position being based around the Consett area. They serve over 9,000 customers and aim to maximise operational effectiveness and are very keen on using cutting-edge workplace technologies.

This is a company who have a vibrant company culture and are dedicated on personal and career development. Overall, they are an award-winning company who have such a strong financial backing that they are now acquiring other software companies due to their rapid growth. Due to this, it is a very exciting time to join this company.

The IT Support Specialist position also offers a flexible hybrid working model where you are required to go into the office once a week.

The ideal IT Support Specialist should have (brownie points for all!):

  • Experience in providing 1st line: Active Directory, O365, Windows &/or Apple, ITIL Framwork, VOIP is desirable.
  • Experience in providing 2ndline: AD, O365, SQL, Networking, Sharepoint, VOIP, Microsoft, Azure is desirable.
  • Both roles should have someone with a collaborative work style andexcellent communication skills

Some benefits include:

  • Generous holiday allowance, rising one day per annum
  • Chance to use cutting-edge software
  • Benefits hub
  • Competitive Pension plan
  • Flexible hybrid working model!
  • Working for a company who are dominating their industry

The salary for this position is ranging from £20K-£30K per annum and is flexible for the right superstar!

This position offers a hybrid working model and their office is located in Newcastle Upon Tyne, which is easily commutable from Whickham, Gateshead, Arthurs Hill, Hebburn, Jesmond and Wallsend.

If you are interested in this position, reach out to our Consultant, Kelvin Cheng @ Tennex.uk or alternatively, our apply to this advert and attach your CV/Salary expectations.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.