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3rd Line Engineer

Tennex Recruitment Solutions
Posted 3 days ago, valid for 25 days
Location

Gateshead, Tyne and Wear NE9 6TA, England

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The 3rd Line Engineer position is available at a fast-growing technology company based around the Consett area, with a salary range of £40K-£50K per annum.
  • Candidates should have experience in 2nd or 3rd line support and knowledge of telecommunications protocols such as VoIP and SIP.
  • The company promotes a vibrant culture focused on personal and career development, and offers a flexible hybrid working model.
  • Additional benefits include a generous holiday allowance, a competitive pension plan, and the opportunity to work with cutting-edge software.
  • This is an exciting time to join an award-winning company that is expanding rapidly and acquiring other software firms.

3rd Line Engineer

Some flexibility for superstars!

I am currently working with an industry leading, fast-growing technology company that have offices dotted around the UK, with this position being based around the Consett area. They serve over 9,000 customers and aim to maximise operational effectiveness and are very keen on using cutting-edge workplace technologies.

This is a company who have a vibrant company culture and are dedicated on personal and career development. Overall, they are an award-winning company who have such a strong financial backing that they are now acquiring other software companies due to their rapid growth. Due to this, it is a very exciting time to join this company.

The IT Support Specialist position also offers a flexible hybrid working model where you are required to go into the office once a week.

The ideal IT Support Specialist should have (brownie points for all!):

  • Experience with telecom-specific software and platforms.
  • In-depth knowledge of telecommunications protocols and systems such as VoIP, SIP, PSTN, and mobile networks.
  • Experience in 2/3rd ine support
  • Bonus for relevant certifications such as Cisco CCNP, CompTIA Network+, CompTIA Security+, or similar.

Some benefits include:

  • Generous holiday allowance, rising one day per annum
  • Chance to use cutting-edge software
  • Benefits hub
  • Competitive Pension plan
  • Flexible hybrid working model!
  • Working for a company who are dominating their industry

The salary for this position is ranging from £40K-£50K per annum and is flexible for the right superstar!

This position offers a hybrid working model and their office is located in Newcastle Upon Tyne, which is easily commutable from Whickham, Gateshead, Arthurs Hill, Hebburn, Jesmond and Wallsend.

If you are interested in this position, reach out to our Consultant, Kelvin Cheng @ Tennex.uk or alternatively, our apply to this advert and attach your CV/Salary expectations.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.