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You must be fully eligible to work in the UK to apply for this position, our client is not able to offer sponsorship
The Company
This company are a leading IT service provider committed to sustainability. The shared goal is to maximise operational technology efficiency and make the workplace easier for employees through the use of cutting-edge technology.
Role Overview:In this role, you will provide advanced technical support for complex telecommunications issues, perform diagnostics, and maintain telecom systems. You will also lead critical projects and collaborate with other teams to ensure high service reliability. Your expertise will be crucial in advising customers and internal teams.
Key Responsibilities:
- Deliver 3rd line support for telecom systems (VoIP, SIP, PSTN, mobile networks).
- Troubleshoot and resolve complex technical problems.
- Configure, maintain, and monitor telecom equipment.
- Lead telecom projects and manage critical incidents.
- Develop and maintain technical documentation.
- Implement process improvements in telecommunications.
What We Offer:
- Opportunities for career growth.
- Stakeholder pension scheme & death in service benefit.
- Access to Agile Perks reward platform.
- Healthcare cash plan.
- Cycle to work scheme.
- Volunteer Days.
- Referral bonuses.
