Are you looking to join a well respected, largest independent company who are looking for keen driven Key Account Manager? This role is pivotal in developing and managing strategic relationships with key clients to ensure their needs are met while achieving the company’s sales objectives. If you're looking to be part of a company that values its people, promotes collaboration, and sets the industry standard, then this role should be top of your list.
Day-to-day duties of the role:- Develop and maintain strong, long-term relationships with key clients, focusing on understanding their organisational structure and key personnel.
- Act as the primary point of contact for assigned key accounts, ensuring their satisfaction and addressing any needs or concerns.
- Collaborate with internal teams to deliver the best possible services and solutions tailored to each client’s requirements.
- Develop tailored strategies for each key account to identify growth opportunities and drive organic growth.
- Prepare and submit all required documentation for tenders and bids, including quality submissions, certifications, and insurance details, while maintaining records of shared materials for future reference.
- Provide a weekly pipeline forecast to the Regional Sales Manager, outlining current opportunities and potential sales revenue.
- Maintain detailed records of client representatives in the CRM, including contact information such as phone numbers, email addresses, and LinkedIn profiles.
- Support clients throughout their bid process, identifying opportunities to secure contracts through strategic relationship-building.
- Stay updated on industry trends, market conditions, and competitor activities to ensure a competitive edge and position the company effectively.
- Work closely with internal teams such as sales, operations, marketing, and customer support to ensure a seamless experience for the client.
- Coordinate with internal departments to ensure that client expectations and deadlines are met, and the service is delivered as promised.
- Follow up on returned quotes with clients to confirm satisfaction with the content and obtain feedback on our proposal.
- Attend client meetings, actively participating in discussions and fostering strong partnerships.
- Excellent written and verbal communication skills.
- Strong project management and organisational skills.
- Ability to work collaboratively across teams and manage multiple priorities.
- Strong communication skills.
- Customer focus.
- Problem-solving skills.
- Sales and bid management understanding.
- Desirable experience in road, transport, surfacing contracts
- 25 days annual leave plus bank holidays, annual leave buy and sell scheme, and years’ service entitlement increase.
- People First Initiatives: Cycle to Work Scheme, Birthday Bonus, Discount Portal, and Company Social Events, Saving Scheme and Life Assurance.
- Employee Assistance Programme: Access to support services for personal and professional wellbeing.
- Performance Bonus: Eligibility for performance-based bonuses
- Learning and Development: Continuous growth opportunities and training
Please apply online now if this role sounds like the next role for you.