Airport Night Parking Manager

Location: Gatwick Area (RH11 0QB)Hours: 4 on 4 off – 6pm to 6amSalary: £35,000 per year

A full UK driving licence is essential for this role due to the nature of site access and vehicle movements.

Take ownership of the night shift and lead a critical operation at one of the UK’s busiest airport car parks.

We’re hiring an experienced and proactive Airport Night Parking Manager to run our overnight parking operation near Gatwick Airport. With over 3,100 spaces, a 70-strong team, and hundreds of customers arriving and departing each night, this role is all about delivering smooth, efficient, and safe service when it matters most.

This is a hands-on leadership role where your decisions and direction will shape the customer experience and the performance of the night team.

• Team Leadership: Supervise and support a team of car park attendants, bus drivers, and customer service staff. Foster a positive, high-performance culture across the night shift.

• Operational Oversight: Ensure the smooth running of vehicle check-ins, parking, customer transfers, and site management throughout the shift.

• Customer Service: Maintain high standards of service, resolving any customer issues or escalations professionally and promptly.

• Decision-Making: Act as the senior decision-maker on site during night hours. Manage unexpected issues with confidence and calm.

• Routine & Safety Management: Uphold operational standards, site safety, and cleanliness. Ensure all shift routines and protocols are followed.

• Fleet Oversight: Coordinate the night-time operation of our bus fleet, including vehicle checks and scheduling transfers to meet demand.

• Proven Leadership: Experience managing teams in an operational or customer-focused setting.

• People Management Skills: Confident in motivating, directing, and developing team members across multiple roles.

• Operational Know-How: Comfortable with shift routines, site management, and hands-on supervision in a high-volume environment.

• Customer Focus: Strong service mindset with the ability to handle customer queries or issues calmly and effectively.

• Independent & Decisive: Able to take charge during night operations with minimal support, making informed decisions under pressure.

• Flexible & Reliable: A self-starter who’s dependable, adaptable, and thrives in a fast-paced, ever-changing environment.

If you're a capable leader with the drive to take control and deliver great service under pressure, we want to hear from you. Apply now and become a key part of our Gatwick night operations team.