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Parts Supervisor - LGW

Irlam Associates
Posted 13 hours ago, valid for 9 days
Location

Gatwick, West Sussex RH6 0DW, England

Salary

£35,000 - £42,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Parts Supervisor role requires managing, coaching, and developing a team while prioritizing customer service in a busy environment.
  • Candidates should have a minimum of 3 years of experience in a similar role and must possess a full UK driving license.
  • The position involves overseeing daily activities, monitoring KPIs for Parts Excellence, and ensuring excellent customer service.
  • This full-time role operates Monday to Friday, from 8:00 am to 4:30 pm, with a salary of £30,000 to £35,000 per year.
  • Regular travel to various locations, including Heathrow, Gatwick, and Manchester, is required, along with participation in stock counts and inventory reconciliation.
  • Check and receipt deliveries, unload vehicles safely, and drive the Forklift.
  • Oversee daily Parts department activities, prioritising customer service.
  • Participate in stock counts and reconcile against ELC inventory.
Role - Parts SupervisorMonday- Friday 40 hoursMain Purpose of The Job:Manage, coach, and develop a team, embodying  core values. Handle stock and customer expectations in a busy environment, meeting KPIs for Parts Excellence and ensuring excellent customer service. Suitable for someone who enjoys challenges and high-pressure roles. Oversee receiving, storing, issuing, and recording traceability of all materials and equipment. Regular customer meetings required. Training provided for daily activities in a dynamic store’s environment. Travel between  (Heathrow, Gatwick, Luton, Manchester, Stansted, Edinburgh, Glasgow, and others as needed). Full-time, Monday-Friday 8:00 am - 4:30 pm. Must have a full UK driving licence.Main Duties and Responsibilities:Materials IssueOversee daily Parts department activities, prioritising customer service and communication. Coach and develop staff, leading  core values. Monitor KPIs, implement action plans, and meet business goals. Work with customers to interpret requirements and advise on parts/services. Identify technician needs, provide prompt counter service, and respond to calls courteously. Issue materials with correct paperwork, purchase locally as needed, and pack stock orders for delivery. Ensure proper booking of parts, deliver materials to work areas, update the Workshop Supervisor, and organise parts delivery.Goods InwardCheck and receipt deliveries, unload vehicles safely, and drive the Forklift Truck (if licensed). Organise the quarantine area, notify suppliers of damaged goods or short shipments, and locate and label new stock items. Ensure parts are sorted for collection or delivery to correct locations.Stock ControlParticipate in stock counts and reconcile against ELC inventory. Ensure stock items have barcodes, maintain full traceability of all materials/items, and store items appropriately based on size and weight.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.