End User Computing Engineer

TSL - About Us

TSL is a leading international technical engineering and construction partner operating across the UK, Ireland, and Mainland Europe. We focus on design and build contracts for end user clients, specialising in the Food, Pharmaceutical, Logistics, Data Centre and Advanced Manufacturing sectors.

TSL is committed to creating the spaces that enable the fourth industrial revolution, whilst ensuring we leave a positive environmental and social legacy for communities across the world. Our team work with our valued clients and supply chain partners to create a simple agenda concentrated on getting things done. Above all, we are focused on delivering first class projects, executed efficiently, without compromising on safety or quality.

Main Duties and Responsibilities for the End User Computing Engineer:

Hardware, Software, and IT Equipment Management

• Configure, install, and maintain all office technical equipment, including laptops, printers, monitors, and other IT peripherals.
• Procure and manage hardware/software inventory and liaise with vendors for problem resolution.
• Manage corporate mobile devices through Intune (MDM).
• Utilise and manage Windows Autopilot for device deployment and configuration, with the ability to implement and support its adoption in the organisation.

Systems Administration and Security

• Administer and support Microsoft 365, including configuration, policy management, identity, and security.
• Manage and support Active Directory, Entra ID, and related identity services, including group policies.
• Maintain and support Windows 10/11 environments and related software/applications.
• Ensure adherence to IT security practices, including device encryption, MFA, conditional access, and endpoint protection.
• Maintain and enforce IT policies through Intune and Group Policy Objects (GPOs).

Automation and Documentation

• Developing and maintaining deployment of Windows Laptops via AutoPilot
• Utilise PowerShell scripting for automation and configuration tasks.
• Create and maintain SLAs, technical documentation, end-user training resources, and knowledge bases.
• Follow and establish standard IT procedures, logging all IT interactions systematically.

Skills and Experience Required for the End User Computing Engineer:

• Customer Service Skills
• Technical Support
• IT Hardware Support
• System Administration
• Identity and Access Management (IAM)
• Conference Room Technology Management
• IT Security Practices (e.g., MFA, endpoint protection, vulnerability scanning)
• IT Service Management (ITSM)
• End-User Training
• Fluency in English (written and spoken)
• Knowledge Base Documentation

Technical Experience:

Microsoft 365 Suite (e.g., Teams, SharePoint, Exchange)

Entra ID / Active Directory (AD)

Windows 10/11 Administration

Windows AutoPilot

Windows AutoPatch

Microsoft Intune (MDM)

IT Automation (e.g., PowerShell scripting, PatchMyPC)

Our recruitment team will review your CV and, if you meet our criteria, we will reach out to you for an informal discussion.